WonderBox - AMHA's Toy Library
WonderBox Terms and Conditions

Vision

WonderBox, a toy (and book) library, was created to support children with Autism Spectrum Disorder (ASD) through play therapy at home. Initiated by the ANRC PTA, Thaikattusery (Parents Teachers Association, AMHA Neuro Rehab Center, Thaikattussery), at the AMHA Autism Center, Olari (Autism Center, Association for Mentally Handicapped Adults, Olari), the vision is to build a diverse library of toys (and books) that not only aid learning, development, and overcoming challenges but are also enjoyable and engaging for children.

Mission

ANRC PTA aims to transfer full management of WonderBox to AMHA in the coming months, once the borrowing system and library operations are fully tested and refined. This initiative is carried out pro- bono, with deep gratitude to the dedicated parents who tirelessly contribute to its success.

Terms and Conditions

By borrowing from WonderBox, a toy and book library located at the AMHA Autism Centre and managed by the ANRC PTA, members agree to comply with the following terms and conditions. These terms ensure the responsible use, care, and timely return of all borrowed items, while fostering a positive borrowing experience for all participants.

1. Borrowing Toys and Books

1.1 Eligibility & Portal Access

  • Only registered members of WonderBox are eligible to borrow items.
  • Members must log in to the WonderBox online portal at https://wonderbox.amhaind.org and click “Borrow” to select items from the catalog.
  • Items available for borrowing include toys, books, collections of toys, collections of books, or combinations of both. Each item or collection is assigned a unique toy code for identification and library management.

1.2 Borrowing Limitations

  • Members may borrow only one item (one toy code) at a time.
  • The borrow option will be disabled under the following conditions:

      • 1.2.1 The member is not logged into their WonderBox account.

      1.2.2 The member has already borrowed an item and has not yet returned it.

      1.2.3 The item is currently borrowed by another member and has not yet been returned, inspected, and approved by the Library In-Charge (Super Admin).

1.3 Acceptance of Terms

  • Members are reminded of these Terms and Conditions and are required to accept them in a pop-up window each time they borrow an item.

1.4 Item Pickup Procedure

  • Borrowed items must be collected in person from the AMHA Autism Centre.
  • Upon collection, members must:

      • 1.4.1 Present a valid WonderBox membership card.

      1.4.2 Fill in and sign the Borrow Register at the collection point.

      1.4.3 Inspect and verify the borrowed items (toys/books) for completeness and condition. Any discrepancies must be reported immediately to the Library Admin (AMHA Staff).

2. Item Usage and Care

2.1 Supervised Use

  • All items must be used under the direct supervision of a parent or guardian to ensure safety and proper handling.

2.2 Responsibility for Item Care

  • Members have the sole responsibility for ensuring the following:

      • 2.2.1 The safety of children and the integrity of the borrowed items during use.

      2.2.2 The original packaging, box, or cover is retained and kept in good condition.

      2.2.3 Items are repacked neatly, ensuring all parts, pieces, or pages are intact and included upon return.

3. Returning Toys and Books

3.1 Return Timeline

  • Borrowed items must be returned to WonderBox at the AMHA Autism Centre on or before the due date specified during borrowing. Late returns may incur penalties:

      • 3.1.1 A fine of Rs.5 per day will be levied for overdue returns.

      3.1.2 Library In-Charge (Super Admin) can waive fines totaling up to ₹70 (2 weeks' delay) when delay is due to medical or other valid reasons.

      3.1.3 Members may appeal to ANRC PTA for waiver of fines incurred. The PTA Executive Committee will review the appeal considering the underlying circumstances.

3.2 Return Procedure

  • When returning items, members must:

      • 3.2.1 Ensure all parts (for toys) and all pages (for books) are included and in good condition.

      3.2.2 Present the items for inspection to the Library Admin (AMHA Staff).

      3.2.3 Have the Library Admin (AMHA Staff) sign the return column of the Borrow Register and mark the return in the WonderBox portal at https://wonderbox.amhaind.org (admin access required).

4. Item Inspection and Accountability

4.1 Inspection Upon Return:

  • The Library In-Charge (Super Admin) will inspect each returned item to assess its condition.

4.2 Post-Return Actions:

  • The Super Admin will:

      • 4.2.1 Approve the return if the item is in good condition.

      4.2.2 Contact the parent if any parts (for toys) or pages (for books) are missing and provide a reasonable timeframe not exceeding two (2) weeks for resolution.

      4.2.3 Escalate the matter to the ANRC PTA Executive Committee if the item is damaged or missing components are not provided within the stipulated timeframe.

4.3 Accountability Measures:

  • The ANRC PTA Executive Committee will evaluate violations and determine appropriate actions, including:

      • 4.3.1 Levying a fine for damages, missing parts, or missing pages.

      4.3.2 Cancelling the refundable deposit in cases of unresolved issues.

      4.3.3 Suspending membership for repeated violations.

      4.3.4 Escalating severe cases to AMHA Management for further action.

Escalation Matrix:

  • Library In-Charge (Super Admin) → ANRC PTA Executive Committee → AMHA Management

5. Membership Fees

5.1 Fee Structure

  • A minimum membership fee of Rs. 500/- is set by the ANRC PTA Executive Committee.

5.2 Refund Policy

  • Upon withdrawal from the ANRC Centre, a refund of Rs. 250 will be processed, provided there are no outstanding dues.

5.3 Use of Membership Fees:

  • The membership fee is used for administrative and logistical expenses of WonderBox (procurement, management, repair, and replacement of toys due to natural wear and tear).
  • The ANRC PTA manages all finances related to WonderBox. The PTA Treasurer is responsible for membership fee collection, levy of dues, and issuance of refunds.
  • AMHA has appointed a person, who, in addition to other responsibilities at its Autism Center, is also responsible for day-to-day disbursement/collection of toys. Administrative expenses relating to this employee, including their payroll expenses, are handled by AMHA and not by ANRC PTA.

5.4 Not-for-Profit Initiative:

  • WonderBox is a not-for-profit initiative by AMHA, managed by ANRC PTA, and all PTA members working on this initiative are doing so pro-bono.

6. Membership

6.1 Membership Eligibility:

  • WonderBox membership is available to any parent who:

      • 6.1.1 Has a child enrolled at either AMHA Autism Centre or AMHA Neuro Rehab Centre.

      6.1.2 Has paid a one-time membership fee of Rs. 500 to ANRC PTA.

6.2 Membership Status:

  • The membership card and portal registration are provided in the name of the enrolled child, though their parent/guardian is considered the member responsible for all tasks, roles, and responsibilities outlined in these Terms & Conditions.
  • Default access is set to 'User' with 'Active' status, allowing the borrowing of toys/books.
  • 'Super Admin' access is provided to one ANRC PTA member for administrative purposes, enabling them to accept returns, approve inspections, manage users, manage toys, generate reports, and update basic website settings, in addition to borrowing toys/books as a 'User'.
  • When the child leaves AMHA, the membership is automatically revoked by changing the membership status to 'Cancelled'. Members must return their WonderBox membership card along with all borrowed items. After clearing any dues, members may collect their refundable advance (Rs. 250) from ANRC PTA.
  • Membership may be temporarily suspended as part of punitive actions. Members have the right to approach the Library In-Charge (Super Admin), ANRC PTA, or AMHA Management for resolution or escalation as needed.

6.3 Membership Card - Lost Card Procedure

  • Safekeeping of the membership card is the member's responsibility:

      • 6.3.1 Members can request a new card in case the membership card is lost by sending a message to the Library In-Charge.

      6.3.2 The actual cost of printing the card, based on prevailing market rates, will be communicated to the member. The card will be printed and issued after receipt of this amount.

      6.3.3 ANRC PTA will not issue a receipt for the payment, but a copy of the original vendor receipt will be shared with the member.

7. Library Access

7.1 Access Restrictions:

  • The WonderBox collection of toys and books is accessible only via the online portal at https://wonderbox.amhaind.org and through authorized ANRC staff members.

7.2 Physical Library Browsing:

  • Members are not permitted to browse the physical library. All selections must be made online.

8. Ownership

8.1 AMHA owns the WonderBox library:

  • AMHA holds sole ownership of all items listed in the WonderBox library to date and any new additions going forward. This includes toys, books, almirahs/cabinets, boxes, covers, and all other packaging materials.

8.2 Ownership of Administrative Materials:

  • ANRC PTA, as the manager and Super Admin of WonderBox, owns the borrow-register, pens, stickers, library membership cards, and any other administrative items purchased using ANRC PTA funds, membership fees, or any other sources.

8.3 Portal Ownership and Management:

  • The WonderBox portal (https://wonderbox.amhaind.org) is hosted on AMHA's website (https://amhaind.org) and is owned by AMHA.
  • During the period that ANRC PTA manages WonderBox, the portal will operate under ANRC PTA oversight.
  • Super Admin access will be retained by a PTA member (Library In-Charge) on a rotational basis.
  • AMHA staff will have Admin access to the portal.
  • ANRC PTA may use and manage all data hosted on the WonderBox portal and generated through transactions.
  • AMHA agrees to provide website access during the period when ANRC PTA oversees WonderBox to ensure the smooth running of WonderBox.
  • ANRC PTA agrees to provide AMHA Management with unlimited access to member,toy, and transaction data via reports periodically as per request.

8.4 Responsibilities of AMHA and ANRC PTA:

  • AMHA Management is responsible for the maintenance of the physical library and premises, including the safekeeping of all items housed in the library. ANRC PTA is responsible for the upkeep and smooth functioning of the WonderBox online portal, ensuring that all digital transactions and operations run efficiently.

9. Updates to Terms and Conditions

9.1 Amendments:

  • The ANRC PTA Executive Committee reserves the right to amend these terms and conditions with minor modifications as necessary to improve operations.

9.2 Member Notification:

  • Significant changes to the terms will be communicated to all members through the WonderBox portal and other official communication channels.

10. Liability

10.1 Limited Liability:

  • ANRC PTA and AMHA shall bear limited liability for any unforeseen incidents or damages arising from the use of WonderBox services or borrowed items.
  • The maximum liability in any such case shall be capped at the full membership fee of Rs. 500.
  • Neither ANRC PTA nor AMHA shall be held responsible for any indirect, incidental, or consequential damages beyond this amount.

By borrowing items from WonderBox, members acknowledge that they have read, understood, and agree to comply with these terms and conditions. Failure to adhere to these rules may result in fines, suspension of membership, or further action as outlined in the escalation matrix.

Terms and conditions agreed and accepted by AMHA and ANRC PTA on March 7, 2025.